The Need-to-Know Before You Go
Colby Road is currently closed between Sumner Road and Route 20 through October 15. Fans traveling to the show should use Route 77 (Alleghany Road) as an alternate route. Please allow extra travel time and follow posted detours for the easiest access to the venue.
COME RAIN AND/OR SHINE
The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials for any changes.
GATE TIMES
You can usually roll up 60-90 minutes before showtime, but check your specific event page for exact timings.
PARKING LOTS
Parking lots open 3 hours before the scheduled door time. General admission parking comes with your ticket. We also offer Premier Parking and VIP Parking.
DROP-OFF AND PICK-UP AREAS
Drop off areas are located inside the parking entrance area of the Darien Lake Theme Park. Please enter the parking tolls via the far right lane and notify the parking staff that you are dropping off and they will direct you. Pick up areas will be located at the same place just inside the entrance to the Darien Lake Theme Park parking lots.
WHEN YOU GET HERE
You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.
MOBILE ENTRY ONLY
Your phone is your ticket. Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here.
CONTACTLESS PAYMENTS ONLY
We’re a cash-free venue. If you arrive without a debit or credit card, we have 1 reverse cash to card ATM and can also provide cash to card services at our guest service booths (for free)
BOX OFFICE
Our box office is only open on show days, it opens when parking lots open which is approx. 3 hours before doors.
If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show.
THE MERCH
Find that coveted merch at our Concert Gear booths in the north and south plazas.
RECYCLING
You’ll find recycling bins throughout the venue.
TAILGATING
Yes, you can hang out with your friends before the show. Once the gates open, you’ll be asked to head inside the venue. .